PLEASE READ BELOW FOR SOME GENERAL QUESTIONS AND ANSWERS FOR ORDERING FROM EXOTIC WHEEL AND TIRE , THANK YOU FOR YOUR TIME AND YOUR BUSINESS
Q&A
I AM READY TO PLACE MY ORDER HOW DO I CONTACT EXOTIC WHEEL AND TIRE ???
WE CAN BE REACHED AT 973-842-1647 9AM-8PM EASTERN MON -SAT OR EMAIL DIRECT AT SALES@EXOTICWHEELANDTIRE.COM EMAILS ARE CHECKED EVERY HR 7 DAYS A WEEK .
HOW DO I MAKE PAYMENT FOR MY PURCHASE ???
ALL PAYMENTS ARE MADE IN ADVANCE BEFORE THE ITEM SHIPS BY THE FOLLOWING OPTIONS: CASHIERS CHECK ,MONEY ORDER ,BANK WIRE TRANSFER, WESTERN UNION , VISA OR MASTER CARD .PLEASE CALL US AT 973-842-1647 FOR ADDTIONAL ORDERING DETAILS OR EMAIL US AT SALES@EXOTICWHEELANDTIRE.COM WITH YOUR FULL ORDER REQUEST ALONG WITH YOUR SHIPPING ADRESS AND PAYMENT CHOICE WE WILL THEN EMAIL YOU A INVOICE FOR THE ORDER .
WHEN WILL YOU SHIP MY PURCHASE???
WE ARE EXTREMLY PROMPT ON OUR SHIPPING ,WE WILL SHIP THE SAME BUSINESS DAY FUNDS ARE RECIEVED WE ALSO PROVIDE A TRACKING NUMBER BY THE SELECTED GROUND OR AIR CARRIER WHICH LETS THE BUYER TRACK THE SHIPPMENT DIRECTLY TO THIER DOOR STEP REAL TIME. WE DO OFFER SEVICE BY UPS /FEDEX
IF MY ITEM IS RECIEVED DAMAGED OR DOESNT FIT MY MERCEDES CAN I GET A REFUND ???
ALL PREOWNED WHEELS ARE SOLD IN A AS IS CONDITION WITH NO RETURN WE WILL OFFER A FULL 100% FITTMENT FOR YOUR MERCEDES , IF THE SET IS NEW AND IS RECIEVED DAMAGED THE BUYER MUST TAKE UP THIS ISSUE WITH THE SELECTED AIR OR GROUND CARRIER ALL ITEMS ARE SHIPPED INSURED , ALLTHOUGH WE DO OFFER A EXCHANGE FOR THE SAME VALUE IF THE PURCHASED ITEMS WAS PURCHASED BRAND NEW .
I HAVE RECIEVED MY WHEELS WILL I NEED ANY ADDTIONAL ITEMS TO COMPLETE THE INSTALL??
ALL WHEELS ARE SHIPPED WITH PROPER CENTER CAPS AND LUG BOLTS UNLESS NOTED IN THE INVOICE DIFFRENTLY , FOR SPECIAL FITTMENTS ADAPTERS MAY BE NEEDED AT A EXTRA EXPENSE TO THE BUYER BUT THIS IS ON CUSTOM APLICATIONS ONLY PLEASE CALL FOR DETAILS.
OK MY WHEELS HAVE BEEN INSTALLED HOW DO I KEEP THEM CLEAN AND MAINTAIN THEM ????
WE RECOMMEND WHEELS TO BE CLEAN WITH A BASIC SOAP AND WATER NO ACID CLEANERS AND NO ABRASIVES FOR BOTH CHROME AND CLEAR COATED FINISHES , A CARNUBA WAX APPLYED ATLEAST ONCE A MONTH WILL HELP IN THE PROTECTION OF THE FINISH .
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